Returns & Refunds Policy
Last Updated: June 1, 2025
Thank you for choosing erdemevren.com. By placing an order, booking a service, or making a donation through this website, you agree to the following policy.
1. All Sales Are Final
Due to the nature of our offerings, we do not accept returns or provide refunds for any purchases, including but not limited to:
Digital products
Consulting sessions
Donations
Please read product and service descriptions carefully before making a purchase.
2. Digital Products
All digital items (e.g., templates, toolkits, guides, automated workflows) are delivered instantly via email or download. Once delivered or accessed:
No refunds, exchanges, or cancellations are allowed
All purchases are considered final and non-refundable
We recommend verifying your system compatibility and reviewing sample content or previews (if available) before purchase.
3. Consulting Services
Time-based consulting (including one-on-one strategy sessions, email support, and advisory calls) is non-refundableonce booked and delivered.
We do not offer refunds for:
No-shows or missed sessions
Disagreements with recommendations
Results that differ from expectations
Rescheduling may be possible with prior notice, but refunds are not granted under any condition.
4. Donations
Any monetary donations made through erdemevren.com are:
100% voluntary
Non-refundable under any circumstance
Not eligible for chargeback or reversal
By donating, you acknowledge that you are making a non-refundable contribution to support content development, free resources, or ongoing tools provided via this website.
5. Chargebacks & Disputes
Attempting a chargeback on any digital product, consulting session, or donation without contacting us first is a breach of these terms. We reserve the right to contest all disputes and provide supporting evidence, including delivery logs, timestamps, and acceptance of terms at checkout.
6. Exception Handling (At Our Discretion Only)
While we do not offer refunds, we may, in rare technical cases (e.g., duplicated charges, download failure), review the situation and offer a resolution.
Refunds, if granted, will be:
Reviewed on a case-by-case basis
Only issued if the digital product was never accessed or downloaded
Issued within 48 hours of purchase if a valid reason is provided to: info@erdemevren.com
All decisions remain at the sole discretion of Erdem Evren.
7. Governing Law
This policy is governed by the laws of the Province of Ontario, Canada, without regard to conflict of law principles.
8. Contact Us
If you have any questions or concerns regarding this policy, please contact:
π§ info@erdemevren.com